PURCHASE CONDITIONS

JECR GROUP S.A. DE C.V. PURCHASE CONDITIONS

Purchase Conditions:

• Total prices presented in quotes are in Mexican pesos and include V.A.
• Images, features, specifications and prices are illustrative and may vary or change without prior notice.
• The prices published on the page dabesa.mx They may vary in physical store.
• All products offered are subject to availability and while supplies last.
• The minimum purchase is 2 boxes or $5,000.00 pesos

Inventories and prices:

Changes in inventories and prices.

The availability of products, prices, brands and models may vary according to the current offer provided by Dabesa.

All prices already include Value Added Tax, the price indicated in the Offer of Sale is not negotiable, and will be duly respected to the “User”.

Payment options:

Payment methods. We accept the following forms of payment on orders www.dabesa.mx:

• Any credit or debit card, whether Visa or Master Card,
• Any American Express credit card
• Through Pay Pal: Any Visa or Master Card credit card; Debit cards from Bancomer, Banamex, Banorte, HSBC, Santander. Check conditions in https://www.paypal.com/mx/
• Electronic transfer

For purchases made through the OXXO payment method, you must consider the following: 1) The total amount to pay for the item must be exact and in national currency, including pesos and cents.

2) You will have 72 (seventy-two) hours to make the payment, Dabesa is not obliged to keep, safeguard and/or set aside the item. 3) After the aforementioned 72 (seventy-two) hours have elapsed without payment having been made, the order will be cancelled. 4) Once Dabesa verifies that the payment has been made successfully, your order will be processed. 5) In case of return or cancellation, the amount paid will be returned via electronic transfer, or as a credit balance in the “user” account, or as a client advance.

Obtain order copies:

You can obtain a copy of your orders:

1. Write an email to ventas@dabesa.mx I administracion@dabesa.mx.
2. Dial by phone or send a message by WhatsApp to:

Dabesa Low Price Guarantee:

Find a lower price and we will match it only under the same payment conditions, payment method and payment method. If you find a lower price on participating products in competitive offers, we will match it. At the time of purchase we will match the current price for new, identical products, same shipping conditions and immediate availability in competing stores.

How to apply it? In both cases, the interested party presents original proof of the lowest current price to be matched. The following are accepted as proof of price: quote, original payment receipts, flyers, brochures, catalog or original advertisement.

NOTE: We reserve the right to verify/check the price at the establishment.

Restrictions:

Price matching is only valid when the comparison is given at a regular price, so it does not apply or is subject to the following restrictions:

1. Does not include typographical errors, offers, promotions (even from the Dabesa store itself), liquidations and sales for
2. The advertisement shown must be dated a maximum of 30 days after publication.
3. It only applies to trade publications in Mexico and from the same entity.
4. Does not apply to offers published on exclusive online sales sites.
5. Promotional product offers (discounts in amount or percentage) or free products offered by any other establishment located within the Republic
6. Limited quantity items (merchandise auctions).
7. Items sold open, display or remanufactured.
8. Clearance or format merchandise
9. Rebates/incentives by mail (rebates, bonuses or e-wallets).
10. Financing offers, special or package promotions (Regular prices are matched against Regular Prices as long as the matching price does not come from an offer and/or promotion).
11. Special quotes for wholesale sales purposes.
12. The policy does not apply to prices resulting from another price match.
13. It is subject to the availability of the product in Dabesa stores in the Mexican Republic.

Billing:

For Billing you must request it by email to tesoreria@dabesa.mx o ventas@dabesa.mx or by phone or WhatsApp at the number 557436-3628 and mention your billing information, the purchase receipt number. The requested invoice must be within the current month in which you made your purchase. Requests for purchase invoices from previous months will not be accepted.

When requesting your invoice, you will need to have on hand and provide the following Tax requirements: RFC with Homoclave, Full name or company name, Complete Tax Address including street, neighborhood, district or municipality, state and postal code, You must provide your e-mail address. email where your invoice will arrive, within a period of no more than 5 business days.

Conditions of transactions Shipping:

The estimated delivery time of an item WILL BE A MAXIMUM 7 BUSINESS DAYS following the confirmation of your purchase. Deliveries will be made per order and not in parts.

The Delivery location of the product will be the physical location that you indicated as your delivery address. In the event that the order does not arrive within the established period, you can contact 557436-3628 to find out the status or consult using the tracking number provided in the order information to follow up on your order by entering the tracking number in the tracking.

Items are packaged for care and protection, so there is no special wrapping.

Shipping costs and times Shipping methods:

Dabesa guarantees that all its shipments will arrive at the address mutually determined and will be subject to the conditions indicated in the Shipping Guide itself.

The shipping process begins considering the time of day in which the purchase confirmation is made, depending on this your order may be processed the same day or until the next business day.

Business days are Monday to Friday between 8 a.m. and 6 p.m., according to the law the following are not considered business days: January 1. Monday corresponding to February 5. Monday corresponding to March 21. Thursday and Good Friday. May 1st. September 16. Monday corresponding to November 20.

December 25.

Shipping companies:

Dabesa works with Transportes Tres Guerras, Transportes Castores, Packetxpress to send your orders. You will be sent a confirmation email to know that THE PRODUCT IS ALREADY IN TRANSIT TO ITS DESTINATION.

Your information is secure. Dabesa will share your name and address with the shipping company for shipping, but your payment information is secure and never stays with Dabesa.

Shipping to the entire Mexican Republic, exclusively.

If you do not pick up the product at the transport company’s facilities within the period mentioned in the shipping confirmation, the order will be canceled and only the total amount will be refunded.

in the same way in which the payment was made, and after confirming receipt of the products by Dabesa.

Shipping costs:

• Shipping OCCURS to Tres Guerras or Beavers facilities: $150 per box
• Home delivery by express package: $215.00 per box

Delivery to warehouse:

• We currently do not have delivery in

Tracking an order:

To check the status of your order:

1. Check your confirmation email.
2. Click on the transport company link
3. Enter the tracking number or shipping number
4. There you can see the shipping details. The details come from the shipping company’s site and Dabesa is not responsible for its content.

Cancellation and Return Policy. Cancel a pending order:

TO cancel your order YOU MUST CALL 557436-3628, REQUEST YOUR CANCELLATION OR MODIFICATION OF THE ORDER AND FOLLOW THE INSTRUCTIONS.

ONCE YOUR ORDER IS IN TRANSIT IT WILL NOT BE POSSIBLE TO CANCEL. THERE IS A POSSIBILITY THAT YOUR ORDER HAS ALREADY BEEN PROCESSED AND CANNOT BE CANCELED, IN THESE CASES YOU MUST PROCEED WITH THE RETURN POLICY.

You must notify us of the cancellation before receiving your order. Our Customer Service team will verify that your order has not been sent to your address. Once it has been validated that the shipment has not been made, our Customer Service team will notify you that the cancellation was accepted and will refund the amount paid via transfer. electronics. With the terms and deadlines indicated for this purpose in Dabesa or the policies of your bank or payment method, the deadlines in which this is verified are the responsibility of the Bank.

IF THE ORDER HAS ALREADY BEEN SENT THERE WILL BE NO POSSIBILITY TO CANCEL IT AND YOU MUST FOLLOW THE RETURNS PROCESS.

RETURN FORMS:

It is possible, as long as the product to be returned has not been part of a package or combo, since if so, the return must be for the complete package. Likewise, clarification periods for exchanges and returns apply, as well as restrictions on non-applicable products.

Consult Return Policies:

We hereby inform you of Dabesa’s Return Policies, which will be applicable to all purchases made from Friday, February 17, 2014.

You will have 5 (five) business days from the delivery date to request an exchange of your product or a refund of your money solely due to manufacturing defects, for which the following requirements must be met:

• Contact us by phone, email or chat
• Indicate the order number of the
• Indicate the day of delivery of the product;
• We will contact you to provide you with a shipping guide or, if applicable, a collection date for the purchased product, in order to validate that it is a factory defect or failure.
• The product to be exchanged and/or returned must include all its parts (accessories, manuals, guarantees and its original packaging).

*IMPORTANT: The product must be reviewed by technical personnel to verify that it is indeed a manufacturing defect. For humidity indicators, temperature indicators and humidity stabilizer, the exchange and/or return will be made, as long as a diagnosis is presented from the Manufacturer and/or its Service Center indicating “Manufacturing Defects or Functional Failures”.

If after 5 (five) days you want to make a physical change due to manufacturing defects, you must go directly to the manufacturer to make your warranty valid.

Credit policies

1. Credit will be granted to legal entities and individuals as long as they meet the necessary requirements and pass the analysis.
2. The initial period will be 10 days and, depending on the management of the line, may be extended to 30 later and at the discretion of
3. The payment period will begin from the date on which the merchandise is delivered to the customer and will be considered calendar days and not business days.
4. Once the payment period has expired, a late payment interest of .5% will be charged for every 5 days of the period.
5. In the case of new clients, the amount of the credit will be subject to the sales estimate and the client’s payment capacity according to the result of the analysis of the credit application.
6. A client file will be opened so you must provide the required documentation and information. If complete documentation is not received for a credit analysis, it will not be authorized.
7. When a credit limit is expanded, the customer must sign a new promissory note in the amount of the new credit limit.
8. Customers who are late in paying one of their invoices will have their line of credit suspended until they are up to date with their payments.
9. Dabesa reserves the right to grant, limit or cancel the requested credit as it deems appropriate and at any time without prior notification to the client.
10. It will be the customer’s responsibility to report changes in the personnel that the customer authorizes to request or receive merchandise.
11. Dabesa may request credit insurance if it considers it necessary.
12. Minimum documents required to consider the line of credit are the following:
    1. Articles of incorporation
    2. Legal Representative ID
    3. Financial statements
    4. Proof of address
    5. Proof of tax situation
    6. 3 letters of business references

Presales

To make the section effective, the customer must pay the total cost of the product in a single payment. Launch date or availability subject to Dabesa’s production and commercial processes and changes. Once the product is available for sale to the general public, it will be shipped immediately from the launch date to the address that the customer indicated at the time of purchase; If the product is not picked up at the transport company’s facilities within the aforementioned period, the section will be canceled and the total amount will only be refunded in the same way in which the payment was made, and after confirming receipt. of the products by Dabesa.

Contact us:

For questions, concerns or comments about the status of your order or the availability of an item, contact us at 557436-3628.